Dedicated team was assigned to manage the contract - effective co-ordination and communication.

Intakes of up to 25 candidates, split over the shifts, at any one time onto scheduled training programmes.

Massive high profile advertising campaign.

Respondents are taken through a telephone interview - to assess telephone manner and screen for suitability.

Successful at this stage they were invited to attend a group presentation the next day, minimising the risk of losing good candidates.

We were able to see 30-40 potentials per day, including evening presentations for those who could not attend the days.

Pass through this stage and the successful candidates go through to our in-depth interview process, skills testing, psychometric testing, referencing, induction and are given start dates.

Client prefers temporary to permanent route, we conduct on-site man-management of our team; deal with issues, queries and solve problems before they impact on the client, increasing retention, lowering attrition.

Regular meetings with HR department and team leaders mean that we continue to increase retention, continue to deliver a quality service and quality candidates.